Mobile Doctor Services

Mobile doctor services

For when an assessment needs to happen in person, but getting to a practice is the problem.

Not everything can be done remotely, and not everyone can travel. Mobile doctor services cover the gap - an in-person assessment arranged where you are, rather than at a practice.

Availability depends on location and on the nature of what is needed. The starting point is usually a conversation about whether this is the right option for your situation.

What this covers

  • In-person assessment where a remote consultation is not sufficient
  • Situations where travel to a practice is difficult
  • Follow-up after a remote consultation where examination is needed
  • Arrangements coordinated through the platform

Good to know

Mobile services are subject to availability, location and clinical suitability, and are not an emergency service. In an emergency, contact emergency services.

All services are subject to appropriate clinical assessment, professional scope of practice and clinical suitability.

How It Works

From first message to next step

01

Get in touch

Message us on WhatsApp, call, or send an email. Tell us briefly what you need.

02

We arrange a time

We confirm a time for a consultation that fits around your day.

03

The consultation

The healthcare professional takes your history, assesses the concern and discusses the appropriate next step with you.

04

What happens next

A prescription, certificate, test request or referral — whichever is clinically appropriate for your situation.

Questions

Common questions

Where is the mobile service available?

Availability depends on location. Get in touch and we will tell you whether it covers your area.

Is this an emergency service?

No. In an emergency, go to your nearest emergency department or call your local emergency services immediately.

Speak to someone about mobile doctor

Send a WhatsApp message and we will connect you with the right healthcare professional for your situation.